This two-day course provides the supervisor with the conceptual foundation and framework for success in leadership roles by exploring creative, analytical, political and critical thinking perspectives. The course addresses skills needed for assessing situations from multiple perspectives, making critical decisions, fostering creativity and innovation, and using persuasion. The primary target audience for this course is those individuals who are at the first line level of supervision; Company Officer or Unit (fire prevention, fire education, communications, EMS, etc.) supervisor level. The secondary target audiences are fire and EMS personnel at the first line management level (Chief Officer or above).
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